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Connecticut Audbon Society

Development Office Associate

Full time position that reports to the Director of Development. The Development Office Associate takes immediate direction from the Director of Development with supplemental direction from the Director of Membership.

The primary responsibilities are:

  • Coordinate the development and execution of the Annual Fund appeal
  • Ensure the accuracy of the donor database in Raiser’s Edge
  • Oversee the swift and accurate processing of gifts and acknowledgements
  • Welcome and educate walk-in visitors

Overview of Responsibilities:

  •  Develop annual fund solicitation strategy and calendar in context of competing fundraisers
  • Write and edit two interim appeals and one year-end annual fund appeal in collaborative process
  • Conceptualize and guide the design of appeals
  • Coordinate annual fund appeal printing and mailing, managing vendor production within budget constraints
  • Develop segmented mailing list in Raiser’s Edge
  • Create and reconcile monthly online gift reports
  • Coordinate Cornerstone giving society membership by identifying newly qualified donors, welcoming them with personalized letters, keeping up to date on membership status by tracking expiration dates, mailing personalized invitations to society events, etc.
  • Reach out to donors to reactivate lapsed gifts
  • Interact with donors on phone or by email as needed
  • Coordinate with Gift Entry and Acknowledgement Associate to ensure accuracy of donor records in Raiser’s Edge
  • Coordinate with Gift Entry and Acknowledgement Associate to ensure timely and accurate gift entry and acknowledgement
  • Generate segmented donor and contact lists for appeals, engagement outreach, annual report recognition, etc. in Raiser’s Edge
  • Produce customized donor correspondence through Microsoft mail merge and Raiser’s Edge, using lists produced from Raiser’s Edge queries
  • Manage welcome series mailing campaign for new donors
  • Open support tickets with Raiser’s Edge as necessary and follow through until satisfactory resolution is reached 
  • Proactively identify opportunities for systems and workflow improvements, recognizing problems and recommending solutions
  • Keep inventory of development and membership supplies; reorder when necessary
  • Assist with projects and special events as needed
  • Greet and serve our constituents in pleasant and efficient manner

Requirements:

  • Bachelor’s degree
  • Raiser’s Edge experience with motivation to become resident Raiser’s Edge expert in an environment that offers extensive educational support
  • High proficiency using MS Office software, especially Excel and Word

Demonstrated Skills:

  • Strong customer service abilities and pleasant demeanor
  • Show initiative to deepen existing relationships and build new ones with donors
  • Be resourceful in solving problems and learning new skills when presented with daily challenges
  • Manage time and multi-task effectively
  • Perform job with sense of urgency
  • Prepare clear and concise correspondence, reports, solicitations, descriptive articles, etc.
  • Pay rigorous attention to detail and be personally accountable for outcomes
  • Maintain confidentiality
  • Operate with high professional standards
  • Use various software programs, including but not limited to Microsoft Word, Excel, PowerPoint, Adobe Acrobat and Raiser’s Edge, at high proficiency
  • Demonstrate excellent written and verbal skills
  • Drive for excellence and achieving goals
  • Accept direction in cooperative, flexible manner
  • Collaborate with diverse group of individuals and teams
  • Basic graphic design experience a plus

To Apply:

Send resume and cover letter to Andrea Kerin, Director of Development at resume@ctaudubon.org

 

 

 

 

 

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