Membership FAQ’s
Below are some Frequently Asked Questions about your Membership and the Membership Portal. You will receive an email with in a week of becoming a member with instructions on how to sign up to the member portal.
Q: Why do you no longer send out Membership Cards?
A: We’re all about being as environmentally friendly as possible at The Connecticut Audubon Society. Utilizing an app-based portal is the next step in reducing our impact and carbon footprint. Plus the portal gives you access to member only programs and discussions.
Q: What if I want an actual Membership Card?
A: Please contact membership@ctaudubon.org or 203-259-0416 x106 to let us know that you would prefer a physical card and we will put one in the mail for you.
Q: How do I access the Member Portal?
A: You will receive an email with in a week of becoming a member with instructions on how to sign up to the member portal.
Once you accept the email invitation to sign up you will be brought into the CT Audubon Community Webpage Portal. Please save this page in your bookmarks or go to this link https://ctaudubon.tradewing.com/community or to our website here: https://www.ctaudubon.org/donate-membership-join-or-renew/ and access the portal.
When you accept the email invitation to sign up there is a link at the top of the page to download the CT Audubon Community Tradewing App. You can also download it at the Android Google App or the Apple App Stores.
Q: Where do I find my membership number, membership expiration and level?
A: On Desktop PC or Phone Browser – On the top right side, click on your profile and choose “edit your profile”. On this page you can add a profile pic, more information about you and your interests, and see your Membership Level and Expiration Date.
On the CT Audubon Tradewing App – At the bottom right of the app, there are 3 dots “… more”. Click that and you see View Profile. On this page you can add a profile pic, more information about you and your interests, and see your Membership Level and Expiration Date.
Q: What can I do in the Member Portal?
A: In the Member Portal you can see your membership information and membership expiration date, participate in “members only” discussion groups, have members only access to a collection of previously recorded webinars and use it as a resource area to ask nature related questions to CT Audubon Staff and other members.
Q: I am a Chickadee (or higher) member, which covers family living in my household. How can my family members receive their cards?
A: Please contact membership@ctaudubon.org or 203-259-0416 and provide us with names and emails of family members you want to be added to the member portal.
Q: I don’t have an email, or computer access what do I do?
A: Email is required to get into the member portal. If you have an email but did not provide one please let us know and we can add it into your record and send you an invitation. Without a computer, tablet or a smart phone you cannot access the Member Portal.
Q: I don’t have a smartphone, what can I do?
A: If you don’t have a smartphone you can also access on tablet or desktop computer.
Q: My name is spelled wrong/membership level is incorrect.
A: Please contact membership@ctaudubon.org or 203-259-0416 and we will make the corrections in your record.
Q: I have a question about my membership benefits.
A: Please contact membership@ctaudubon.org or 203-259-0416 x106 with any questions about membership or benefits. You can also check out our website for general membership information.
Q: Will I need a card to buy something at the Nature Store or sign up for an Event/Program?
A: Simply show your digital profile to our staff at any of our 7 centers to take advantage of your member benefits – like your 10% discount at our stores (where available)! But your profile information is all that is needed to make purchases and sign up for programs and events. Staff members can look up your information if required.
